Case Study: Hospitality

How "The Cretan Hospitality Company" Recovered €45k in Lost Revenue in 90 Days

By implementing the Integrated Growth System, this Crete-based boutique hotel chain streamlined operations and fixed their pricing model.

+22%

Net Margin

15hrs

Owner Time Saved / Week

3.5x

ROI on Consulting Fee

The Challenge

The company had a beautiful product but a broken engine. Despite high occupancy, profits were flat. The owner was working 70-hour weeks handling manual bookings, and pricing was static regardless of demand spikes. They were leaving money on the table every single day.

The Solution: Integrated Growth System

Phase 1: Pricing Restructure

We implemented a dynamic pricing model based on historical demand data, immediately increasing ADR (Average Daily Rate) by 15% without impacting occupancy.

Phase 2: CRM & Automation

We installed a centralized CRM to handle inquiries automatically. This eliminated 90% of manual email back-and-forth and reduced response time from 4 hours to 5 minutes.

The Result

Within 90 days, the business transformed. The owner stepped back from daily operations to focus on expansion. The new pricing model generated an additional €45k in pure profit over the summer season.

"I was skeptical that a 'system' could fix my chaos. But SD Strategy Lab didn't just give advice; they built the machine that runs my business now. Best investment I've made."
Nikos P.
Owner, The Cretan Hospitality Company

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